COURSE TYPE:
Qualification
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Course Overview
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Learning Outcomes
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Pathways & Careers
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Next Steps
- Course Enquiry
Course Overview
Overview
This qualification is ideal for you if your work role requires you to operate in the first line of management, and is suited to a wide range of organisational and industry contexts. Whether you are currently working in a leadership position or are an aspiring leader - this nationally recognised qualification will help you gain additional skills and knowledge to further your career. At this level, as a frontline manager you provide leadership and guidance to others and take responsibility for the effective functioning and performance of the work team and its work outcomes.
Where and When
Select a location to view course offerings and apply.
Wodonga - McKoy Street Main Campus
Apply any time through your employer (traineeship)
General Trainee, Start Feb, Thursday evenings, 5.30pm-8.30pm, on campus
Apply Now »Apply by Jul 23 2025 to join the Semester 2 course
Start Jul, Thursday evenings, on campus
Duration
Blended Learning: 10 Months. Traineeship: 24 months.
Requirements
Once you submit an application for this course you will receive a separate email from LLN Robot to complete a Learning, Reading, Writing, Oral and Numeracy Assessment online.
Assessment
The assessments will enable students to demonstrate the underpinning knowledge, skills and attributes required to meet the course outcomes. A range of assessment strategies to meet different student's needs will be selected.
Learning Outcomes
Skills Developed
- Promote innovation in a team environment
- Develop work priorities
- Coordinate implementation of customer service strategies
- Show leadership and provide personal leadership in the workplace
- Establish effective workplace relationships
- Promote team effectiveness and implement operational plans
- Implement and monitor WHS policies, procedures and programs to meet legislative requirements
- Analyse consumer behaviour for specific markets
Certification
By successfully completing this course you will receive a nationally recognised AQF qualification.
Compulsory Units
BSBCMM411 - Make presentations
BSBCRT411 - Apply critical thinking to work practices
BSBLDR411 - Demonstrate leadership in the workplace
BSBLDR412 - Communicate effectively as a workplace leader
BSBLDR413 - Lead effective workplace relationships
BSBOPS402 - Coordinate business operational plans
BSBOPS404 - Implement customer service strategies
BSBPEF402 - Develop personal work priorities
BSBSTR402 - Implement continuous improvement
BSBWHS411 - Implement and monitor WHS policies, procedures and programs
BSBXCM401 - Apply communication strategies in the workplace
BSBXTW401 - Lead and facilitate a team
Pathways & Careers
Pathways
This qualification may lead to further studies in the same, or related industry including: Diploma of Leadership and Management, or Diploma of Business.
Careers
- Coordinator
- Leading Hand
- Supervisor
- Team Leader
- Front Line Manager
Next Steps
How To Apply
Applying for a course at Wodonga TAFE is a simple 4-5 step process. You can learn more here: Understanding the application process
Click the Apply Now button in the list below for the time and location that interests you.
Wodonga - McKoy Street Main Campus
Apply any time through your employer (traineeship)
General Trainee, Start Feb, Thursday evenings, 5.30pm-8.30pm, on campus
Apply Now »Apply by Jul 23 2025 to join the Semester 2 course
Start Jul, Thursday evenings, on campus
Course Snapshot
FEES
DELIVERY METHOD
Employer Based (VET Providers Only)
Blended Delivery
DURATION
Blended Learning: 10 Months. Traineeship: 24 months.
I'm ready to apply! What next?
To begin your application, press the Apply Now button.
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